Governança de tiItil v. 3
- (FCC 2015)
According to ITIL v3, configuration item is any component or other service asset that needs to be managed in order to deliver an IT service. Information about each configuration item is recorded in a configuration record within the configuration management system and is maintained throughout its lifecycle by service asset and configuration management. Configuration items are under the control of
A) service portfolio management.
B) change management.
C) availability management.
D) capacity management.
E) demand management.
Próximo:
EXERCÍCIOS - Exercício 129
Vamos para o Anterior: Exercício 127
Tente Este: Exercício 385
Primeiro: Exercício 1
VOLTAR ao índice: Governança de ti